Technical Documentation Writer

From 5 to 10 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Designation: Technical Documentation Writer

Position Reports to: DGM – Engineering

Team Size: Individual Contributor

Place of Posting: DLF Cybercity, Gurgaon

Working Hours: Monday to Friday with Flexi Time

Brief Profile:

  • Creative, curious, and ambitious technology content creator to join our highly-skilled and enthusiastic team of Software Geeks involved in development of gaming platforms & gaming Engines for clients in Lottery, Casino, betting and gaming solutions.
  • An independent tech document creator, curious to learn about technology and love breaking technical concepts into Technical Document.

Role & Responsibilities:

  • Create consistent Darwin Information Type Architecture (DITA) compliant customization content.
  • Create target audience specific information based on end-user analysis.
  • Drive a cohesive end-to-end content experience that move clients through their product journey.
  • Ensure alignment, validation, and review of the documentation together with relevant stakeholders.
  • Work closely with the Product Managers/ Tech Leads and articulate crisply and clearly the capabilities, functionalities, and USPs of our products and solutions and develop user guides, knowledge articles, videos, and in-platform documentation such as tooltips, welcome instructions etc.
  • Integrate subject matter expertise with a solid understanding of technical writing industry standards and best practices to continuously improve information product offerings and support Skilrock technical writing excellence.
  • Plan, document, and publish release notes for product releases, including weekly hotfixes.
  • Review documents and edit them with an eye for detail.
  • Compose feature documentation, including why we introduced a feature, how-to guide, and use cases.
  • Write technology blogs, news, and announcements.

Key Deliverables:

  • Design, develop, and publish Skilrock technical content such as product tours, messages, product documentation, API documentation, multimedia/ videos & graphics etc. which is easy to use, understand, and retrieve.
  • Simplify and deliver technically complex concepts and details from multiple sources into cohesive product story that is clear, inclusive, accessible to the global audience.
  • Influence product design decisions to deliver the best user experiences we can offer to our clients.
  • Define documentation plans, audience and purpose, project schedules, and priorities. Manage projects that involve worldwide teams.

Key Skills:

DITA, Content Experience, Technical Documentation Writer, Comprehend Product USPs , User Guide, Technology Knowledge Articles, Product Videos, Write Technology Blogs, product & API documentation, Correct Grammar & Sentences, PLM

Desired Candidate Profile

  • B. Tech with minimum 5 years of documented experience in software product environment.
  • Strong competency in identifying complicated and grammatically incorrect sentences and make them simple and jargon-free.
  • Hands-on with creating content such as videos and illustrations that are interesting and easy to follow.
  • High proficiency in both spoken and written English.
  • Prior experience of creating structured technical DITA compliant documentation.
  • Knowledge of Product Lifecycle Management (PLM) and text editing tools shall be an added advantage.
  • Create and store technical documents systematically and take ownership of deliverables.
  • Experience of gaming product solution industry shall be an added advantage
  • Ability to quickly learn and understand complex technology topics relating to Lottery, Gaming and Betting.

Key Skills:

DITA, Content Experience, Technical Documentation Writer, Comprehend Product USPs , User Guide, Technology Knowledge Articles, Product Videos, Write Technology Blogs, product & API documentation, Correct Grammar & Sentences, PLM

Role:Technical Content Developer

Salary: Not Disclosed by Recruiter

Industry:Software Product

Functional AreaContent, Editorial & Journalism

Role CategoryContent Management (Print / Online / Electronic)

Employment Type:Full Time, Permanent


UG:B.Tech/B.E. in Any Specialization

PG:MBA/PGDM in Any Specialization,MCA in Computers

Company Profile

Skilrock Technologies

Skilrock Technologies Pvt. Ltd  is a technology and services company with extensive skillset in latest high-tech areas, specializing in innovative technology solution for Lottery, Gaming and Payment services industries. With about 50 years of extensive domain experience across continents, Infiniti, the 4thGeneration Platform of the company is a true Omni Channel, Omni Gaming Platform capable of servicing any lottery or gaming operator anywhere in the globe.

We are the technology arm of the USD 2.4 billion Group. We are pioneers of the Indian lottery and gaming operations over the past 50 years. We provide end to end technology solutions for lottery, gaming and payment industry. Our Research and Development centers are located at some of the worlds most renowned IT hubs.

Company Info
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Contact Company:Skilrock Technologies

Reference Id:Technical Documentation Writer